Refund Policy

Delivery

All personalized metal signs are custom-made to order. Please allow 3–5 business days for production before shipping.

We ship all orders via UPS Express, and a tracking number will be provided once your order ships.

Enjoy free shipping on all orders over $250 (applies automatically at checkout).

Returns

As each item is made uniquely for you, we do not accept returns or refunds unless the product arrives damaged or with a manufacturing defect.

If there is an issue with your order, please contact us within 7 days of delivery with clear photos of the product.

Shipping fees from the original order are non-refundable, and customers are responsible for the return shipping cost if applicable.

All sale items are final and not eligible for return or exchange.

Help

Have questions about your order or need assistance with personalization?

We’re here to help! Feel free to reach out:

📧 Email: [email protected]
📞 Phone: +1 (205) 758-2442