Returns + Exchanges

Returns + Exchanges

Delivery

Each personalized metal sign is custom-made just for you, so please allow 3–5 business days for production before shipping. Delivery times vary depending on your location and shipping method selected at checkout. You’ll receive a confirmation email with tracking information once your order has been dispatched. Please ensure your shipping address is accurate to avoid any delays.

Returns

Because our products are personalized and made to order, we do not accept returns or refunds unless the item arrives damaged or there is a production error. If you receive a defective or incorrect sign, please contact us within 7 days of delivery with clear photos, and we’ll be happy to send a replacement free of charge.

Help

Have questions about your order, personalization options, or design choices? Our support team is here to help! We’re committed to making sure your custom metal sign turns out exactly how you envisioned — unique, meaningful, and one of a kind.